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Full text of "Grenfell Fire Response News, Issue 26, July 26, 2017"

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26 July 2017 
Issue No: 26 

Grenfell Fire 
Response News 

Public meeting at Notting Hill Methodist 
Church tonight 

The next community public meeting will take place tonight, from 6pm to 
7.30pm, at Notting Hill Methodist Church, 240 Lancaster Road, W11 4AH. 

The session will aim to provide: 

• an update from Response team representatives 

• a face-to-face question and answer session 

• guidance on information and support available. 

Meetings are open to the public, so please do come along or invite people 
from the Lancaster West estate who you think would like to attend. 

If you have suggestions of any issues you would like to see addressed at the 
meeting, please contact 

Grenfell Inquiry drop-in sessions 

The consultation period into the terms of reference for the Grenfell Tower 
Inquiry is open until Friday 4 August. This is an opportunity for you to 
let the Inquiry team know what you believe the Inquiry should cover. 

Drop-in sessions are being held this week at Notting Hill Methodist 
Church, 240 Lancaster Road, W11 4AH and local people are invited 
to attend. The sessions are taking place on the following dates: 

• Wednesday 26 July, 2pm to 4pm 

• Thursday 27 July, 2pm to 4pm 

• Friday 28 July, 2pm to 4pm. 

Computers will be available for you to write and submit responses. 

An independent advisor is available to give more information about what 
the consultation is about and how to submit a response. The advisor can 
help with drafting responses if needed. 

Multi-faith vigil to take place on 
Thursday 27 July 

Local faith leaders are inviting the community to join a multi-faith vigil 
taking place on Thursday 27 July at 6pm, at Silchester Road. 

People are invited to bring a single flower with them, if they wish, 
to be laid outside the Notting Hill Methodist Church, 240 Lancaster 
Road, W11 4AH following the service. 


1 Public meeting tonight 

1 Grenfell Inquiry drop-in 

1 Multi-faith vigil to 
take place 

2 Activities for young people 
this summer 

3 Mental health support 

3 New opening hours 
for Family and Friends 
Assistance Centre 

4 Housing update 

4 Legal aid for residents 

4 New times for 
Red Cross Helpline 

4 FAQs 

What is this newsletter for? 

This is the twenty-sixth edition 
of the Grenfell Fire Response 
Team newsletter. We want to 
keep you up to date with all 
the latest information and 
services available to help. 

The newsletter is also available 
in Arabic and Farsi languages. 
For up to the minute info 
please follow us on Twitter 

@grenfellsupport and on 
Facebook at 
grenfellsupport or visit 

Grenfell Fire Response News 

26 July 2017 

Activities for children and young 
people this summer 

There are a range of activities planned to support parents in the 
local community to entertain children and young people during the 
summer holidays. 

Drop-in and play football 

Starting this week, QPR, Westway 
Sports Centre and other local 
organisations are providing a 
free drop-in and play football 
programme for 4 to 18 year olds 
from the local community. 

Sessions will take place Monday to 
Friday 10am to 4pm for the next six 
weeks at Westway Sports Centre. 

The programme will be delivered 
by professional DBS qualified staff. 

Activities for families 
and parents 

Nova are offering a fantastic summer 
programme of activities, workshops, 
classes, trips and events for adults 
and for parents to attend with their 
children, including library visits, 
workshops at the British museum, 
and day trips as well as one-to-one 
advice sessions and more. 

You can find out more at 

Sailing Day 

On Saturday 5 August the Play 
Association will be holding a sailing 
day at Felpham Sailing Club near 
Bognor Regis. The whole family 
will be welcome to join the trip 
and enjoy the seaside but priority 
for sailing will be given to young 
people aged 8 to 15. 

If you’re interested please contact 
Steve Boeje from the Play 
Association by Friday 28 July on 

07828 123 300 

The day will be free of charge and 
will start promptly at 9am at a 
designated pick-up point, and you 
will get details of where the pick¬ 
up point will be once you sign up. 

Summer Reading Challenge 

Young people can enjoy reading 
over the summer break and win 
prizes with the Animal Agents 
Summer Reading Challenge 
2017. All you have to do is visit 
your local library to register and 
read six books over the holidays, 
and collect stickers, rewards and 
clues along the way to solve 
animal themed mysteries. 

If you read six library books, 
you’ll receive a certificate and might 
solve the mystery too. The Summer 
Reading Challenge is free and 
children of all ages can take part. 

You can find out more at 



Summer in the City 

There are hundreds of events 
and activities taking place for 
children, young people and their 
families this summer across central 
London, enjoy outdoor activities, 
bake-offs, free cycling tours, nature 
trails, cupcake making, grafitti art, 
photography and much more. 

This week young people aged 
13 to 19 can have fun and learn 
circus skills, play team games, 
take part in sports, enjoy arts and 
crafts and much more at venues 
across Kensington and Chelsea 
with Epic CIC. 

You can pick up a copy at 
locations across the borough 
including The Curve or visit 



What help is 
on offer? 

Anyone who would like to speak 
to the police in relation to the 
investigation into the fire are 
asked to contact the Met Police. 

Other important contacts 

Bereavement support 

Call the Freephone helpline 

on 0808 808 1677 or email The 

line is open 24 hours a day. 

Replacement UK passports, 
visas or immigration queries 

Call our advice line on 

0300 222 0000. The line 
is open 24 hours. 

Air quality and smoke exposure 

If you have concerns about 
any symptoms, please see 
your doctor or call NHS 111. 

NHS Mental health support 
Call 0800 0234 650 or email for mental 
health support. The line is open 
24 hours a day. 

Victim support 

Call 0808 1689 111 for practical 
and emotional support, or visit The line 
is open 24 hours a day. 

You can also get physical and 
mental support at the Grenfell 
Assistance Centre. Find out 
more by calling 07712 231 133. 

You can also call the Red Cross 
helpline on 0800 458 9472. 

The line is open from 9am to 5pm, 
Monday to Friday. 

For regular updates please 
follow us on Twitter at 

@grenfellsupport and on 
Facebook at 
grenfellsupport, or visit 


Grenfell Fire Response News 

26 July 2017 

Mental health support 

There are lots of services available if you or an adult or young person you know is feeling traumatised 
by the Grenfell Tower fire. 

Support for adults and young 
people over the phone 

• If you require an urgent mental 
health response for yourself, 

or on behalf of a young person, 
you can call the NHS 24-hour 
support line on 0800 0234 650 
or email 
Please let the operator know 
you are calling as a result of the 
Grenfell Tower fire. 

• The British Red Cross helpline is 
also available to anyone affected 
by the Grenfell Tower fire. For 
practical or emotional support 
you can call 0800 458 9472. 

The line is open from 9am to 5pm, 
Monday to Friday. 

• Adults and young people 

can also call the free Samaritans 
helpline on 116 123. The line is 
open 24 hours a day. 

Read our leaflet on 
supporting children and 
young people 

If you have questions about 
how to support a child or young 
person affected by the Grenfell 
Tower fire, you can download 
a leaflet that includes: 

• Guidance on how a child 
might behave or react after 
a tragic event 

• Ideas for how to support them 

• Advice on explaining to a child 
what happened. 

You can download a copy of the 

leaflet at 



Support for young people over 
the phone 

• People under 25 can call Childline 
anytime on 0800 11 11 and have 
a one-to-one chat with a 
supportive, trained counsellor any 
time, day or night. 

Support for children with 
disabilities and learning 

• Full of Life Kensington and Chelsea 
is providing outreach counselling 
to parents of children with 
disabilities A programme of short 
breaks is being put in place for 
the Summer. 


for more information. 

Online services for 
young people 

• is a free online 
counselling service for children 
aged 11 to 19. 

• provides health 
information for young people 
under the age of 25, including 
advice on coping with stress 
after a major incident. 

Parent and family support 
trauma sessions 

From September, a special 
programme of therapeutic group 
counselling will be provided to 
parents and families affected 
by the Grenfell Tower fire. These 
sessions will be jointly delivered 
by experts in trauma care, and 
by Full of Life, a support group 
for children and young adults 
with disabilities and their families. 

For more information contact 

020 8962 9994 or email 

Art therapy sessions 

Throughout the summer, the Grenfell 
Community Art Therapy Trust will 
be running free art therapy sessions 
for adults and young people. Art 
Therapy is a psychological therapy 
involving both verbal communication 
and communication through art and 
play. All therapists are qualified 
and DBS vetted. 

Sessions for children and young 
people take place daily at a variety 
of locations and times within 
the area. 

Adult sessions will also take place 
Wednesdays from 10.30am to 
12.30pm, Thursdays from 6pm 
to 8pm and Saturdays from 2pm to 
4pm at ACAVA Studio Belchyden 
Street by Latimer Road Station. 

Find out more by calling Susan 
Rudnik on 07932 054 834 or email 

New opening 
hours for Family 
and Friends 
Assistance Centre 

The Family and Friends Assistance 
Centre (FFAC) provides wrap¬ 
around support to those that have 
lost loved ones in the Grenfell 
Tower fire. The opening hours are 
now 9am to 5pm from Monday 
to Friday. 

Appointments are made by 
Family Liaison Officers, and can 
provide specialist bereavement 
support, as well as help provide 
access to other professionals 
who can help resolve practical 
issues they may be facing. 


Grenfell Fire Response News 

26 July 2017 

Housing update 

Finding housing solutions that 
work for everyone directly affected 
by the Grenfell Tower fire remains 
our absolute priority and we are 
working hard to achieve this. 

Offers of temporary accommodation 
are being made on a daily basis, 
but we know that families will have 
concerns around this process and 
the idea of accepting a temporary 
home. So far, 169 offers of 
accommodation have been made, 
44 offers have been accepted 
and 11 households rehoused. 

Government has given 
commitments to help reassure 
families that: 

• their needs are paramount, 
all other considerations are 
secondary to these 

• their rent will not increase and the 
same terms and conditions of their 
previous home at Grenfell Tower 
or Grenfell Walk will be maintained 

• they will have lifetime security 
of tenure 

• they will not be forced to stay 
in temporary accommodation 
on a long-term basis 

• accepting an offer of temporary 
accommodation does not mean 
that they lose priority for a 
permanent home 

• no one has to accept a particular 
property and not accepting a 
property does not mean that they 
will be made intentionally homeless 

• temporary homes will be rent 
and utility bill free for 12 months 

• for some cases, if they like their 
temporary home, there is the 
potential for it to become their 
permanent home (this will be 
discussed when the home is 
offered to them). 

Last week, Kensington and Chelsea 
Council outlined its approach to 
allocating permanent homes to 
Grenfell Tower and Grenfell Walk 
residents. To view the policy, 
letter to residents and FAQs, 
please visit: 

More information is available on 
the housing line on 020 7361 3008. 

Legal aid for 

Legal aid is available to help 
people made homeless by the 
Grenfell Tower fire, and funding 
is also available to families to 
support them as they prepare 
for inquests. 

We encourage any family 
affected by the tragedy to 
apply for funding, which is 
granted by the independent 
Legal Aid Agency. 

You can find out more 
about legal aid online at 

Frequently asked 

Will victims have to pay for 
outstanding utility bills? 

The Government and utility 
companies have announced a 
package of support for Grenfell 
victims across energy, water and 
telecommunications. This includes 
suppliers agreeing to write off 
outstanding utility bills for victims 
of the fire, and the support comes 
on top of the £5 million fund to 
pay for emergency supplies, food, 
clothes and other costs. Further 
details can be found online 

New times for Red Cross Helpline 

The opening hours of the British Red Cross helpline are now 
9am to 5pm from Monday to Friday. Out of these hours messages 
can be left on an answer phone which will be picked up and 
responded to in the morning. 

The Red Cross helpline is 0800 458 9472. 


How can people find 
their post? 

People can collect their post from 
Royal Mail’s West London Delivery 
Office, Unit 20-23, West London 
Delivery Office, Premier Park 
Road, NW10 7NZ (open Monday 
to Saturday, 8am to 2pm). 

Mail collection is also available 
by prior arrangement at the 
Grenfell Assistance Centre 
at The Curve, on Mondays, 
Wednesdays and Thursdays 
from 10am to 8pm, and on 
Tuesdays and Fridays from 
10am to 5pm. 

Please call 01752 387 055 

to make a mail collection 
arrangement. ID is required 
to collect their mail.